Packing & shipping 

1.We ship the product to you by  Fedex or DHL or TNT or UPS or EMS or By sea.

   If any question about the shipping methods, please feel free to contact us.

2.We will inform you the tracking number after the parts are delivered with shipping documents.

3.Large quantities can be shipped by sea.

4.Shipping Time:3-20 days after receiving the deposit.

Shenzhen Kediya Technology Co., Ltd. Is a professional high-tech Led light products enterprise with independent R&D, production lines, marketing, after services department. We focus on OEM/ODM Led strip light, LED linear light , LED Neon flex, flexible pixel strips, rigid pixel bars, LED profile, LED Modules and other relative accessories . Kediya has an area of 1500 square meters. more than 5 R&D engineers and over 60 workers, 6 auto SMD production lines and 7 assembly production lines. The daily output is about 350,000 Meters/pieces monthly. We adopt advanced wave soldering, reflow soldering and SMD machines, Integrating sphere, Glue dispenser machine, Aging test standard laboratory and so on. We have strong capability in R&D, Production, Marketing and customer service with a wide range, good quality, reasonable prices and stylish designs, Growing to be a leading supplier in this field.

Kediya is consistently working on improving and designing new products. By our advanced technology, superior product quality, flexible marketing strategy, fast delivery and excellent service, we have got very good response , taken a solid first step and is aiming to become the leading of LED industry in China.

Our market has now been expanded to over 30 countries and regions including Europe, America, Oceania, Africa, Southeast Asia, the Middle East and Japan. Our principle is "Quality, Innovation, Integrity and Service"
Our pursuit is to provide better solutions and technical support, create greater value for our customers.

FAQ:
Q1: Are you factory or trading company?
A1:We are professional Manufacturer of LED strip light, COB strip light , digital strip light, Neon Light, Factory located in Shenzhen City. Factory direct price.

Q1 :How can you ensure high quality?
 A1:  1.We have our own material production workshop and die factory for 10 years.
         2.  workers should be well trained before go to work.
         3. 100% QC on line and final inspection, no any defective products can be out from our factory.
         4. We have a lot of certificates to ensure our quality, such as ISO9001:2015, ISO14001:2015,SGS certificate,  etc.

Q2:If I need sample, could you support?
A2: We can supply you with the sample for free, but the delivery charges will be covered by our customers. For avoiding the misunderstanding, it is appreciated if you can provide the International Express Account for Freight Collect.

Q3: Can you provide custom service?
A3: Yes! We have professional designer can provide free design for you. Please send your requirements to us!

Q4:How do you charge the mold fee?
A4: In case we need to open new mold for your ordered profiles, the mold fee will be refunded to customers when your order quantity reaches a certain amount.

Q5. How do you ship the goods and how long does it take to arrive?
A5: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

Q6. How to order custom LED light?
A6: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.

Q7. How long is your product warranty?
A7: We offer 2-5 years warranty to our products.
During the warranty time, if any quality problem we will repair or even replace for you for free.

Q8. What's your leadtime?
A8:. The sample order leadtime will be 3-5days .
      Small batch order 10-15 days
      Negotiable delivery time for large orders